Privacy Policy
Last updated: February 1, 2026
1. Information We Collect
When you create an account or use SynergyOS, we collect information you provide directly: name, email address, company name, billing details, and any data you enter into the platform. We also automatically collect usage data such as IP address, browser type, pages visited, and feature interactions to improve our services.
2. How We Use Your Information
We use your information to provide, maintain, and improve SynergyOS; process transactions and send related notices; communicate with you about products, services, and support; monitor usage patterns to enhance performance and security; and comply with legal obligations.
3. Data Security
SynergyOS is SOC 2 Type II certified. We employ end-to-end encryption for data in transit (TLS 1.3) and at rest (AES-256). Access controls are enforced through role-based permissions and multi-factor authentication. We conduct regular security audits and penetration testing.
4. Data Sharing
We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform (hosting, payment processing, analytics), all of whom are bound by confidentiality agreements. We will disclose information when required by law or to protect our rights.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes such as audit compliance.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also object to processing or request restriction of processing. To exercise these rights, contact us at support@aiondata.io.
7. International Transfers
SynergyOS operates globally. Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses, to protect data transferred internationally.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by email or through the platform. Continued use of SynergyOS after changes constitutes acceptance of the updated policy.
9. Contact
For questions about this policy, contact us at support@aiondata.io.